Privacy Policy
We take your data security seriously. This document outlines how Pilaw collects, processes, and protects your information.
1. Information We Collect
To provide our RAG and intelligence services, we strictly collect only what is necessary:
- Account Information: Name, email address, and authentication credentials via Supabase.
- Uploaded Data: Documents (PDF, DOCX), images, and audio files you explicitly upload to the platform for indexing.
- Usage Data: Anonymized interaction logs to improve search relevance and system performance.
2. How We Use Data
Your data powers the intelligence engine. We use it solely to:
- Index and store content in our secure vector databases.
- Retrieve relevant context to answer your specific queries.
- Process billing and subscription management via Stripe.
We DO NOT train our foundational models on your private data without explicit enterprise consent.
3. Data Sharing & Disclosure
We do not sell your personal data. We only share data with trusted third-party sub-processors required to run the service:
- Supabase: For database and authentication.
- Stripe: For payment processing.
- OpenAI / Anthropic: For LLM inference (data is sent transiently and not used for training).
4. Security Measures
We employ industry-standard security practices, including:
- Encryption at rest (AES-256) and in transit (TLS 1.3).
- Strict Row Level Security (RLS) in our databases to ensure tenant isolation.
- Regular security audits and vulnerability scanning.
5. Your Rights (GDPR & CCPA)
You have the right to access, rectify, or delete your data at any time. You can export your workspace data directly from the dashboard or contact support for full deletion.
Contact DPO
For any privacy-related concerns, please reach out to our Data Protection Officer.
privacy@amcapital.xyz